Reference

Terms And Conditions for Accounts

These terms set the rules for your smartbet12 account, including access, identity checks, wallet requests, and how we handle changes to this page.

Account accessLocal lawWallet recordsChange notices

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How Access And Use Are Governed

smartbet12 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access is limited by local law and is available only where local law permits. If you open an account, you agree that the name, mobile number, and payment source you use belong to you or are authorised by you, and that you will not share login

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details, move account access to another person, or use false identity data. We may ask for another check before approving a request, especially when a payment routed through UPI, Paytm, or PhonePe does not match the account record. We can also update these terms, pause access,
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or close an account when the record is inaccurate, the service is used outside the permitted region, or a legal duty applies. The version shown on this site is the one that governs current use, and any later change replaces the earlier text once posted. If
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you keep using the service after an update, that counts as acceptance of the revised text. If you want to challenge a decision, send it through the contact path on this page so we can link it to the right account file.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Where To Send Policy Questions

Questions about a clause, a blocked login, or a request to correct account details should come through the contact route listed on site.

DATA AND ACCESS

How We Handle Records

We use account data to run access checks, handle requests, stop misuse, and keep the records needed for disputes or legal duties.

Data use

We keep account data for access, verification, dispute handling, and the records we must retain under law. We do not use it for anything outside the terms you accepted when you opened the account.

Cookies

Cookies help us remember your session, device, and language choice so you do not have to reset them every time. They also help us detect repeated logins that do not fit your account pattern.

Password care

Your login stays personal. Do not share the password or one-time code with anyone, even if they say they are from support. If you think access has been exposed, ask us to lock the session.

Retention

We retain records only for the period needed to run the account, answer disputes, complete checks, and meet legal duties. After that, the material is removed or archived according to the applicable rule.

Change requests

If you want a correction, a data copy, or a closure request, send it from the registered email with enough detail to identify the account. We use that record to keep the process accurate.

Contact route

Questions about these terms should come through the contact channel on the site rather than an open social post. That keeps your request tied to the account and avoids a mismatch in records.

Questions About Account Terms

These answers cover how the terms apply to your account, what we keep on file, when access can pause, and how you can contact us about a correction or dispute. If local law changes, the current version on the site controls the way we handle access and records, and it applies from the moment it is posted. Please read this page before a new login or request, because it sets the rule for your use of the site. When a clause and a local rule do not match, the local rule decides where use is allowed.

They cover account opening, use of the lobby, payment requests, verification, conduct, disputes, and the way we handle updates. If a situation is not listed, we apply the current site version and local law where it permits access.

No. Access depends on local law and is available only where local law permits. If your region is restricted, we do not offer the service there, and any attempt to open an account can be blocked.

We may pause access if details do not match, if the login looks unsafe, if the account is shared, or if a payment request needs another check. The pause stays until the record is clear.

Send the request from your registered email and say what needs to change. We use that address to confirm the record, then check the change against the terms and any legal duty that applies.

We keep records only for the period needed to run the account, answer disputes, complete checks, and meet legal duties. After that, the material is removed or archived according to the applicable rule.

Use the support channel on the site and mention the clause number or the exact wording. That helps us answer the right point quickly and keeps your request attached to your account.

Terms And Conditions for Accounts

Where To Send Policy Questions

How We Handle Records

Data use

Cookies

Password care

Retention

Change requests

Contact route

Questions About Account Terms

01 What do these terms cover?

02 Can I use the service everywhere in India?

03 Why might my account be paused?

04 How do I request a correction?

05 How long do you keep records?

06 Who should I contact about a term I do not understand?

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